1.1 We are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.4 In this policy, “we”, “us” and “our” refer to Word Pigeon. For more information about us, see Section 11.
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com/free-legal-documents/privacy-policy).
3. How we use your personal data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent.
3.3 We may process your website user account data (“account data“). The account data may include your name, email address and profile picture URL. The source of the account data is Google Drive APIs. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.
3.4 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
3.5 We may process your Google documents, folders contained on your Google Drive and both of their meta data (“Google Drive Data”). The source of this data is the Google Drive API and is for the purpose of providing our services. The legal basis for this processing is consent.
3.6 Word Pigeon requires the following Drive API scope https://www.googleapis.com/auth/drive
This is so that Word Pigeon can create a folder on your Google Drive for each of the WordPress sites that you add and also read files within those folders.
The main functionality of Word Pigeon is to import your Google Documents into WordPress, so we request use of this scope at login as it is certain you will need this within a few clicks of logging in.
The scope https://www.googleapis.com/auth/drive.file would be insufficient because this Word Pigeon also needs to open documents not created by Word Pigeon, (i.e. google documents you have created yourself and added to the folders Word Pigeon has created.
3.7 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
4. Providing your personal data to others
4.3 This section is only relevant if adding a Shopify store to Word Pigeon. Once your Shopify store has been added as a site in Word Pigeon, you will have the ability to export your google documents to the Shopify store. This means that we will be sending the Shopify store the contents of your Google Documents that you export. Shopify will store this data as that is required for the exported article to be hosted.
(a) If you have a team in Word Pigeon you (or an admin of the team) will have the ability to give these team members access to export to this Shopify store. Here is a link to Shopify’s privacy documents https://www.shopify.com/legal/privacy.
(b) We store an offline session OAuth token (provided to us by Shopify with your permission), in order for Shopify to authenticate Google Documents exported to your Shopify store are coming from Word Pigeon
5. Retaining and deleting personal data
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 We will retain your personal data as follows:
(a) usage data will be retained for a minimum period of 1 year following the date of collection and for a maximum period of 3 years following that date;
(b) account data will be retained for a maximum period of 1 day following the date of closure of the relevant account;
(d) enquiry data will be retained for a maximum period of 3 years following the date of the enquiry;
(e) transaction data will be retained for a maximum period of 3 years following that date of collection;
5.4 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Your rights
6.1 In this Section 6, we have listed the rights that you have under data protection law.
6.2 Your principal rights under data protection law are:
(a) the right to access – you can ask for copies of your personal data;
(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure – you can ask us to erase your personal data;
(d) the right to restrict processing – you can ask use to restrict the processing of your personal data;
(e) the right to object to processing – you can object to the processing of your personal data;
(f) the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
6.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
6.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.
7. About cookies
7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
7.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
7.3 Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
8. Cookies used by our service providers
8.3 We use Hotjar for improving user experience please see section 4.1 for more information.
8.4 We use drift for customer service/ support please see section 4.2 for more information
9. Managing cookies
9.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
9.2 Blocking all cookies will have a negative impact upon the usability of many websites.
9.3 If you block cookies, you will not be able to use all the features on our website.
10.1 We may update this policy from time to time by publishing a new version on our website.
10.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
10.3 We will notify you of any significant changes to this policy by email.
11. Our details
11.1 This website is owned and operated by Docsify Limited.
11.2 We are registered in England and Wales under registration number 12069969, and our registered office is at Unit 24 Highcroft Industrial Estate Enterprise Road, Horndean, Waterlooville, Hampshire, United Kingdom, PO8 0BT.
11.3 Our principal place of business is at Unit 24 Highcroft Industrial Estate Enterprise Road, Horndean, Waterlooville, Hampshire, United Kingdom, PO8 0BT .
11.4 You can contact us:
(a) by post, to
Unit 24 Highcroft Industrial Estate Enterprise Road, Horndean,
Waterlooville, Hampshire, United Kingdom, PO8 0BT
(b) using our website contact form;
(c) by email using email@example.com